Privacy Policy
Effective of 16th August 2023
Welcome to Rootsofbliss.com's Privacy Policy
Privacy Policy
1. Read Carefully
Roots of Bliss cares deeply about the privacy of its visitors and users. To that end, this Privacy Policy (“Privacy Policy”) describes how rootsofbliss.com (“we”, “our” or “us”) using the Wix.com Ltd platform, together with its affiliated companies worldwide (“Wix”), collect, use, and share your personal information as well as an explanation of the data rights you may have in that Personal Information.
This Privacy Policy applies to all Roots of Bliss users, including unregistered visitors, registered users, and member users (collectively, “Users”, “you”, or “your”), and to all Roots of Bliss services, including our website (including www.rootsofbliss.com and related services (collectively, the “Services”). This Privacy Policy is not intended to override the terms of any contract you have with us, nor any rights you may have under other applicable data privacy laws.
Prior to accessing or using our Services, please read this policy and make sure you fully understand our practices in relation to your Personal Information. If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave and discontinue all use of any of our Services. If you have any questions or concerns regarding this policy, please contact us on info@rootsofbliss.com .
2. What ‘Personal Information’ do we collect?
2.1 User Information: In order to provide Services, we must collect Personal
Information relating to an identifiable natural person (‘Personal Information’).
We collect personal information you provide us, and store information you enter
on our site from your use of the Services and from other sources. Here are the
types of Personal Information we collect about you:
1. Information you provide us. When you register for our Servies, sign up for
Roots of Bliss events, subsribe to our blog(s) or newsletter(s), purchase a package
or use any of our Services; and/ or when you contact us directly by any
communication channel (eg. info@rootsofbliss.com), you may provide us with
Personal Information, such as name, email address, phone number, payment
information (for Users with Paid Services including credit card information),
billing information, and information you include in your communications with us.
In addition, when using our services we will collect personal health information,
such as emergency contact details, your personal health history (injuries or pre-
existing conditions- including mental health). We also collect comments,
feedback, service reviews, recommendations through feedback forms.
2.Information we collect when you use the Services. In addition, we collect the
internet protocol (IP) address used to connect your computer to the Internet;
login; computer and connection information. We may use software tools to
measure and collect session information, including page response times, length of
visits to certain pages, page interaction information, and methods used to browse
away from the page.
3. How we collect your information
3.I When you fill in a contact form, or subscribe to our newsletter, as part of the
process we will collect your name and email address. Your personal information
will be used for the specific reasons stated above only.
3.II When you purchase a service on our website; such as Flowing to Flourish,
Calmed by Design or a Tranquil Tangles event, as part of the process we will
collect personal information from you. You are required to fill in a health
declaration form. This includes your name, address, email address, telephone
number, emergency contact and your current health conditions or injuries
(including mental health). Your personal information & health details will be
used for the conditions of tailoring the services, as a declaration to Roots of Bliss
and not shared with anyone else.
4. Why do we collect Personal Data?
We collect such Non-personal and Personal Information for the following
purposes:
1) To provide and operate the services;
2) To provide our Users with ongoing customer assistance and technical support;
3) To be able to contact our Visitors and Users with general or personalised
service related notives and promotional messages;
4) To create aggregated statistical data and other aggregated and/ or inferred
Non personal Information, which we or our business partners may use to
provide and improve our respective services;
5) To comply with applicable laws and regulations.
6. How do we store, use, share and disclose our visitors’ personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the
online platform that allows us to sell our products and services to you. Your data
may be stored through Wix.com’s data storage, databases and the general wix.com
applications. They store your data on secure serves behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere
to the standars set by PCI-DSS as managed by the PCI Security Standards Council,
which is a joint effort of brands like Visa, MasterCard, American Express and
Discover. PCI- DSS requirements help ensure the secure handling of credit card
information by our store and its service providers.
7. How do we communicate with our users?
We may contact you to notify you regarding your account, to troubleshoot
problems with your account, to resolve a dispute, to collect fees or monies owed,
to poll your opinions through surveys or questionnaires, to send you updates
about our company or services, or as otherwise necessary to contact you to
enforce our User Agreement, applicable national laws, and any agreement we may
have with you. For these purposes we may contact you via email, telephone, text
messages and postal mail.
8. Cookies
This website is registered on the Wix.com platform, Wix use cookies. Cookies are
small pieces of data stored on a site Visitor’s browser. They are typically used to
keep track of the settings users have selected and actions they take on a site.
8.I Wix use cookies for reasons such as:
1) to provide a great experience for users and visitors
2) to identify registered members of the site
3) to monitor and analyze the performance, operation and effectiveness of Wix’s
platform
4) to ensure the Wix platform is secure and safe to use.
8.II To learn more information about cookies:
please follow this link to All About Cookies (https://allaboutcookies.org/).
8. III The following links explain how to access cookie settings in various
browsers:
2) Cookie settings in Internet Explorer
3) Cookie settings in Google Chrome
4) Cookie settings in Safari (OS X)
5) Cookie settings in Safari (iOS)
8.IV To opt out of being tracked by Google Analytics:
across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.
If you don’t want us to process your data anymore, please contact us at info@rootsofbliss.com.
9. Policy Updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
10. Questions
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@rootsofbliss.com.